Visage Technologies d.o.o., Ulica Ivana Lučića 2a, 10000 Zagreb, Croatia processes the personal data of visitors of the site https://arbelle.ai in accordance with applicable regulations governing the protection of personal data in the EU and Croatia – General Data Protection Regulation 2016/679 and the Law on Implementation of General Data Protection Regulation OG 42/18.
How do we use your data?
This Notice explains how Visage Technologies collects, uses, and discloses personal information about you (your “personal information” or “personal data”) when you visit this website or contact us using the information provided there.
Your personal data is processed only when necessary and when there is an appropriate legal basis under the provisions of the General Data Protection Regulation. Visage Technologies feels strongly about the protection of the personal data of its employees, visitors, users of its website, and all other users of our services and will treat such personal information as confidential information and a business secret.
We utilize the personal data we gather on this website for the following purposes:
- Fulfilling your requests;
- Maintaining and developing our relationship with you;
- Sending you marketing materials based on your communication preferences;
- Maintaining the website itself – personalize it for you and gain an understanding of how it is used so that we can improve it.
Additionally, Visage Technologies may process your personal information for the following purposes:
Surveys and questionnaires
Your opinion is extremely important to us. We want to know if you are satisfied with our products and services and if you think there is room for improvement. Participation in these surveys is voluntary as is the registration of personal data in the questionnaires.
Inquiries and complaints
In order to answer all your inquiries or complaints, we need your information, such as your name, surname, and e-mail address, so that we can contact you. If you contact us with your inquiries, the information you provide us will be processed so that we can answer and solve your problem.
The personal information necessary to resolve complaints about the service provided shall be kept as of the date of receipt in accordance with the regulations governing consumer rights and the provision of our services.
International data transfers
Your personal data may be transmitted both inside the European Economic Area (“EEA”) and to countries outside the EEA. When we transmit your personal data outside of the European Economic Area, suitable protection in accordance with our legal duties is put into place to guarantee that your data is appropriately protected, regardless of the country to which it is sent.
Recipients of personal information
Information about visitors to our website is collected by Google Analytics for the purpose of better understanding the needs of users, improving products and services, and providing users with full functionality and quality content by using cookies from our websites.
The information collected by this service includes the user’s IP address, browser information, language, operating system, and other standard information required for the statistical analysis of website visitors.
Cookies
We want to provide our users with a personalized experience. Our website contains cookies for this purpose. Cookies are small files that are created and placed in the user’s computer while visiting our website. With cookies, we can record your activities or settings and allow you to receive personalized notifications of services and offers that may be of interest to you the next time you visit our site. Thanks to cookies, we know you have been here before and we can tailor the content we show you according to your interests.
In addition to these, we use third-party cookies on our website, such as Google Analytics, the implementation of which is described in the previous section.
You can also configure your Internet browser to prevent cookies from being written to your computer. For the best user experience, we recommend using the default web browser settings.
Storage of personal information
Your personal data is stored in accordance with the terms and duration set by the law governing our business as well as Visage Technologies’ data protection policy.
Personal data protection measures
Visage Technologies aims to provide an adequate level of data processing security. In order to ensure adequate confidentiality, integrity, and availability of personal data, we apply appropriate technical and organizational security measures and conduct auditing based on an assessment of the risk of data processing.
We carry out data processing in accordance with the principles of processing personal data and the principles of information security. We only collect data that is necessary for processing purposes and do not store it for longer than necessary.
Data Subject Rights
Depending on the purpose and legal basis of the processing of personal data, the applicable rules of domestic and European law, and other circumstances, you can always ask for:
- Access to your personal information,
- Rectification of your personal information,
- Deleting your personal information,
- Limiting the processing of your personal information.
If you believe that any of your rights have been violated, you may file a complaint about the processing of personal data with the national supervisory authority. In the Republic of Croatia, the supervisory authority is the Personal Data Protection Agency, Martićeva 14, 10 000 Zagreb, and you can reach them at: azop@azop.hr.
Contact data
In accordance with the applicable legal regulations, any request/request for the protection of personal data will be resolved as soon as possible and not later than 30 days after receipt.
When contacting and submitting these requests, we will make reasonable efforts to verify your identity and prevent the unauthorized and unauthorized processing of personal information.
Contact details of the Data Protection Officer:
Visage Technologies
To: Data Protection Officer
Ivana Lučića 2a
10000 Zagreb
Contact Data Protection Officer via email:
email: dpo@visagetehnologies.com
Amendments to this Notice
Notice of amendments to this Notice will be published in due time and available on the pages of Visage Technologies d.o.o. at www.arbelle.ai.
This Notice is in effect from the 15th of May, 2023.